Course Outline — Improving Workplace Discipline Practices

Introduction
Reasons We Discipline
When Discipline Goes Wrong
Why Improve Discipline Procedures?
Course Goal
Common Discipline Mistakes
Establishing Expectations
Communicating and Reinforcing Expectations
Investigating Accusations and Infractions
Investigation Steps
Determining and Reviewing Disciplinary Actions
Documentation Guidelines
Tips for Documenting Discipline
Exercise: Well-Written Documentation
Conducting the Discipline Discussion
Pre-Meeting Strategies
Discussion Strategies
Exercise: Discipline Case Studies
Guidelines for Legal Terminations
Tips for Termination Sessions